Privacy Policy

This Privacy Policy explains how personal information is collected, used, shared and protected when you visit this website, request a complimentary reading, purchase a digital product or otherwise use the services provided through this website.

This website operates as a white-label astrology and Tarot store. The operator of this website offers astrology-related products and services using the technology platform provided by Stardm Ltd.

Stardm Ltd provides the underlying software platform, payment processing, report generation, digital delivery and technical infrastructure necessary to operate this website.

Personal Information We Collect

When you use this website, we may collect information you provide directly, including:

Name
Email address
Date of birth
Time of birth
Place of birth
Order information
Payment information
Any other information required to generate and deliver personalized astrology reports, Tarot readings or related digital products.

We may also automatically collect technical information, including:

IP address
Browser type
Device information
Operating system
Pages viewed
Referring website
Date and time of access
Website activity and usage information

How We Use Your Personal Information

We use your personal information to:

Generate and deliver personalized astrology reports, Tarot readings and other digital products;
Process payments and complete orders;
Provide customer support;
Send service-related communications regarding your orders or requested reports;
Send newsletters, promotional emails and marketing communications where you have provided your consent;
Improve our products, services and customer experience;
Detect fraud, abuse and technical problems;
Maintain the security and integrity of our systems; and
Comply with legal, accounting and regulatory obligations.

Marketing Communications

Where you have agreed to receive marketing communications, the operator of this website may send you occasional newsletters, promotional offers, product announcements and other astrology-related marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in every marketing email.

Choosing to unsubscribe from marketing communications will not prevent us from sending service-related emails concerning purchases, requested reports or important account-related information where necessary.

Legal Basis for Processing

We process personal information where:

you have provided your consent;
processing is necessary to fulfill a contract with you;
processing is necessary for our legitimate business interests, provided those interests do not override your rights; or
we are required to do so by applicable law.

Sharing Your Personal Information

To operate this website and deliver our services, personal information may be shared with trusted third-party providers that assist with:

payment processing;
cloud hosting;
report generation;
digital product delivery;
email delivery;
website analytics;
fraud prevention;
customer support; and
website functionality.

Data is hosted using Microsoft Azure cloud services. We may also use analytics providers, including Google Analytics, to help us understand how visitors use this website and improve our services.

Where this website operates as a white-label astrology store, personal information may also be shared with the operator of this website. This enables the operator to:

fulfill orders and requested services;
provide customer support;
manage customer relationships;
administer the operation of the website;
communicate with customers;
send newsletters and marketing communications where appropriate consent has been provided;
comply with legal and regulatory obligations; and
maintain appropriate business records.

We may also disclose personal information where required by law, court order, regulatory authority or where necessary to protect our legal rights, customers, systems or business.

Cookies and Analytics

This website uses cookies and similar technologies to operate correctly, improve performance, understand visitor behavior and support analytics and marketing activities.

Where required by law, non-essential cookies will only be used after you have provided the appropriate consent.

Further information can be found in our Cookie Policy.

International Data Transfers

Some service providers may process personal information outside the United Kingdom or the European Economic Area.

Where this occurs, we implement appropriate safeguards in accordance with applicable data protection laws, including approved contractual safeguards or other recognized transfer mechanisms.

Data Retention

We retain personal information only for as long as reasonably necessary to:

provide requested services;
fulfill contractual obligations;
maintain customer accounts;
comply with legal, tax and accounting requirements;
investigate fraud or misuse;
resolve disputes; and
maintain appropriate business records.

Your Privacy Rights

Depending on your location, you may have the right to:

access your personal information;
request correction of inaccurate information;
request deletion of your information;
request restriction of processing;
object to certain processing activities;
withdraw consent where consent is the lawful basis for processing;
request a copy of your personal information in a portable format; and
lodge a complaint with the appropriate data protection authority.

If you are located in the United Kingdom, you also have the right to lodge a complaint with the Information Commissioner\'s Office (ICO).

Children

This website is intended for individuals aged 18 years or older and is not directed toward children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.

Any revised version becomes effective immediately upon publication on this website.

Contact Us

If you have any questions regarding this Privacy Policy, your personal information or your privacy rights, please contact:

Stardm Ltd
2 Clyst Works
Clyst Road
Topsham
Exeter
Devon
EX3 0DB
United Kingdom

Email: help@stardm.com